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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Analyst Principles | < 8% | - Project team collaboration - Basic business analysis concepts |
| Topic 2: Product Content Management | > 12% | - Product catalog structure - Manage variants and classifications - Create, edit, and categorize products |
| Topic 3: Order Management | 8% - 12% | - Customer support cockpit - Order fulfillment and status - Create and modify orders |
| Topic 4: Web Content Management | > 12% | - Create and manage CMS content - Preview and publish content - Pages, slots, and components |
| Topic 5: Integrations | 8% - 12% | - Data exchange overview - Integration with SAP and third-party systems - C4HANA solution landscape |
| Topic 6: Additional Know-How | > 12% | - Project delivery basics - Basic administration tasks - System overview and architecture |
| Topic 7: Commerce Management | > 12% | - Personalization and user settings - Navigation and roles in BackOffice - Search and navigation features |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. What does SAP backenci integrations provide out-of-the-box? (3)
A) SAP S/4HANA integration scenarios
B) SAP ERP integration scenarios
C) Integration with SAP Marketing Cloud
D) An additional package for the integration with SAP CRM
E) SAP Customer Activity Repositury (CAR) integration
2. What Search Engine Optimization (SEO) features does SAP Commerce offer? (3)
A) Automatically generated XML sitemaps
B) Fields in PCM for meta descriptions and keywords
C) Automatically generated meta descriptions and keywords
D) Automatically generated HTML sitemaps
E) Configurable URL construction rules
3. Which are out-of-the-box features of the SAP Commerce, B2C accelerator? (3)
A) Express checkout
B) Pre-paid system
C) Buy online and pick up in store
D) Bundling of products and services
E) Social network integration
4. In SAP Commerce, where can you configure Availability to Promise?
A) In the BackOffice Adaptive Search Perspective
B) In the BackOffice Customer Support Cockpit
C) ln the BackOffice Administration Cockpit
D) In the BackOffice Order Fulfillment Cockpit
5. What does the fraud detection module provide out-of-the-box? (2)
A) If an order is identified as fraud, it is rejected automatically and marked as cancelled
B) Essential fraud checks conducted by the internal fraud service
C) A storefront interface for customers to see the reason that their order is judged fraudulent
D) A sample/mockup implementation based on a fraud symptom detection
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: B,D,E | Question # 3 Answer: A,C,E | Question # 4 Answer: C | Question # 5 Answer: A,D |
