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Cisco 300-830 Exam Syllabus Topics:

Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

1. An administrator must parse complex data returned from an API call within Flow Designer. The required logic cannot be implemented using Pebble Templates, so the administrator decides to use a function. Which two programming languages can the administrator use to write the function? (Choose two.)

A) JavaScript
B) Rust
C) Go
D) Typescript
E) Python

2. What are two characteristics of the Microsoft Dynamics 365 Connector integration for Cisco Webex Contact Center? (Choose two.)

A) It provides customizable CRM agent workflows from WxCC.
B) It provides agent state syncing between platforms.
C) It supports read-write and read-only configurations.
D) It supports OAuth certificate-based authentication.
E) It supports TLS API encryption.

3. An administrator is designing a flow in Webex Connect that includes a Scheduled Callback activity node. Which two values must be provided to configure the Scheduled Callback node successfully? (Choose two.)

A) customer name
B) schedule date in YYYY-DD-MM format
C) schedule date in YYYY-MM-DD format
D) phone ANI
E) schedule timezone

4. A deployment engineer must ensure that Webex Calling traffic receives priority treatment across the enterprise WAN. Which QoS approach is recommended?

A) Best-effort forwarding
B) NAT prioritization
C) DSCP EF for voice media
D) Random Early Detection only

5. A company wants to provide business continuity if WAN connectivity to Webex Calling is interrupted. Which Cisco solution supports local call survivability?

A) Unified Border Element media bypass only
B) Survivable Gateway
C) Webex Edge Audio
D) Cisco Emergency Responder

Solutions: