Understanding technical and functional aspects of OpenShift Container Platform Architecture
The following will be discussed in IBM C1000-026 exam dumps:
- Explain the elements of a course
- Describe the motivation behind the Load Balancer
- Describe the different stockpiling arrangements accessible for OpenShift
- Explain how units are utilized to build execution
- Explain the reason for the replication regulator
- Explain the substance of the Ansible stock document
- Describe whenit would be important to add more laborer hubs to the group
- Describe the config documents utilized for networkDNS
- Explain the security model of an OpenShift Project containing different namespaces
- Describe the parts of a case
- Describe the means of case creation
- Explain the effect of driving a picture into the OpenShift Container Registry
- Describe the hosts required foran OpenShift Container Platform to help an insignificant ICP4D base climate
- Explain how an assistance is utilized for outer and inner correspondence
- Discuss the motivation behind the etcd have
- Explain which parts give information to outside the group from a unit
- Explain how compartments are utilized inside cases
- Describe how the Load Balancer have is utilized in a various expert (HA) geography
- List different administrations that a holder can give
- Explain why numerous expert hosts may be required
Understanding functional and technical aspects of IBM Certified Associate Administrator - IBM QRadar Security Principles and Practices
The following will be discussed in IBM C1000-026 exam dumps:
- Implement solution, workaround or fix, as provided by IBM.
- All communication with your End User
- For any critical issue (Severity 1) have resources available to jointly work with the Business Partner until relief can be obtained
- Providing regular status updates,
- Logging all calls
- Performing technical analysis on error / problem submitted to IBM Level 2 Support
- Identify known errors and provide resolution to End User
- confirming next steps in problem investigations
- Resolve / answer how-to, education and technical questions and provide best practices consultation
- Include the Technical Support as specified in the applicable
- Submit content to fill any knowledge gaps that exist in the IBM knowledge based support portal for the IBM SaaS product
- Tracking customer incidents / cases
- Assigning severity
- Have and maintain a system
- Providing regular status updates
- Work with IBM on issues sent to IBM Level 2 Support, including getting additional information from the End User needed to reproduce the error or problem.
- Qualifying incoming calls verifying each End User's entitlement and determining if it is a new call or a call for an existing incident / case
- As feasible providing solutions, workarounds or fixes for errors / problems
- Setting realistic expectations
- Identify unknown errors / problem with the IBM SaaS products, try to debug and resolve and open an IBM Level 2 case for errors / problems that you can not resolve on your own
- Managing End User satisfaction issues
- For any critical issue (Severity 1) escalated to IBM, have resources available to jointly work with IBM until relief can be obtained (in line with IBM's standard 24x7 for critical problems). If you are not able to provide resources, the severity may be downgraded.
- Having committed responses times
- Managing cases from the first call through to resolution
- Add content to IBM knowledge base support portal(s) for the IBM SaaS products to fill any knowledge gaps that exist for known errors or problems
- Obtaining additional information for debugging
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IBM C1000-026 Exam Syllabus Topics:
| Topic | Details | Weights |
|---|---|---|
| Troubleshooting | -Demonstrate knowledge of key commands to interpret QRadar services and processes. -Explain error messages and notifications. - Interpret the basic logs (e.g., qradar.error, qradar.log). -Use embedded troubleshooting tools and scripts. | 13% |
| Configuring and administering tasks | -Configure event flow sources and custom properties. - Maintain configuration and data backups. -Create and administer users, user roles, and security profiles. - Manage the license per allocation. - Create, review and modify rules, building blocks and reference sets. -Configure and manage retention policies (i.e., data and assets). -Create and manage saved searches, index, global views, dashboards and reports. -Deploy and manage applications and content packages. -Configure global system notifications. -Configure and apply network hierarchy. -Configure and manage domain and tenants. - Use the asset database. -Schedule and run a VA scan. | 42% |
| Implementing | -Plan and design QRadar deployment. - Implement and install QRadar. -Add Managed Hosts. | 8% |
| Monitoring | -Monitor QRadar Notifications and error messages. -Review and interpret system monitoring dashboards. -Verify QRadar processes and services. - Monitor QRadar performance. -Use apps and tools for monitoring (e.g., QDI, assistant app, incident overview, DrQ). -Check system maintenance and health of appliances. -Monitor offenses and detect anomalies. | 25% |
| Migrating and upgrading | -Plan QRadar upgrade and migration. -Review documentation and release notes. - Perform QRadar updates, patches and upgrades. -Perform migration (e.g., backup and restore, import and export content). | 12% |
Reference: https://www.ibm.com/training/certification/C0003602
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