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Microsoft AB-620 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and configure agent solutions | 30–35% | - Configure agent foundations
|
| Topic 2: Test, deploy, and manage agents | 20–25% | - Deploy and manage agent lifecycle
|
| Topic 3: Build and extend agents in Copilot Studio | 40–45% | - Develop agent flows and logic
|
Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:
1. Hotspot Question
You run multiple evaluation tests for an agent in Copilot Studio before expanding user access.
You observe the following about the evaluation results:
- Each evaluation case is reported as meeting or missing the expected
response.
- Some evaluation cases fail repeatedly across several runs.
- Each run displays the expected response and the response generated by the agent.
You need to interpret what the evaluation results reveal.
What should you conclude based on each interpretation? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
2. An agent's flow-based tool intermittently fails when passed nested JSON objects as input parameters. What is the most likely cause?
A) The environment variable is misnamed
B) The flow trigger doesn't support the data type/schema being passed
C) The agent has too many topics
D) The knowledge source is offline
3. Drag and Drop Question
A company configures an agent flow that interacts with multiple systems to complete user requests.
The company must integrate external services, retrieve data, and notify users as part of the same automated flow run. To support this scenario, the agent flow must be able to do the following:
- Call an external API.
- Retrieve stored data from a supported internal data source.
- Send a Teams message.
You need to select a connector or action type for each requirement.
What should you use? To answer, move the appropriate connectors or actions to the correct requirements. You may use each connector or action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
4. Drag and Drop Question
You are configuring an agent in Copilot Studio for an organization. The organization uses Microsoft Dataverse, Dynamics 365, and SharePoint Online.
The agent must retrieve information from enterprise systems and internal documents. The agent must meet the following requirements:
- Must retrieve the current balance of a customer account stored in
Dataverse.
- Must retrieve the real-time shipping status of an order that updates
throughout the day in Dynamics 365.
- Must answer questions based on the content of a static PDF policy
document.
- Must provide a welcome message that does NOT depend on enterprise
data.
You need to configure the agent to meet the requirements.
How should the agent retrieve the data? To answer, move the appropriate solutions to the correct requirements. You may use each solution once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
5. Hotspot Question
You run multiple evaluation tests for an agent in Copilot Studio before expanding user access.
The tests provide the following results:
- Each evaluation case is reported as meeting or missing the expected
response.
- Some evaluation cases fail repeatedly across several runs.
- Each run displays the expected response and the response generated by the agent.
You need to provide a conclusion based on the evaluation results.
Which conclusions should you make? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: B | Question # 3 Answer: Only visible for members | Question # 4 Answer: Only visible for members | Question # 5 Answer: Only visible for members |
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