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Who should take the ADM-251 exam
Salesforce Certified Sales Cloud Administration certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Sales Cloud Administration. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce ADM-251 Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce ADM-251 Exam then he should take this exam.
Salesforce ADM-251 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Account and Contact Management | 12% | - Data segmentation and visibility - Account hierarchy and relationship types - Contact roles and related records |
| Integration and Data Management | 8% | - Data import/export and deduplication - Basic integration considerations - Data validation and quality rules |
| Communities and Site Management | 5% | - Partner community setup - External user access and sharing |
| Opportunity Management | 15% | - Opportunity lifecycle and stages - Products, price books, and schedules - Forecasting and sales processes |
| Sales Cloud Solution Design | 25% | - Map business requirements to Salesforce features - Security and access model design - Design scalable Sales Cloud architecture |
| Industry Knowledge | 5% | - CRM industry standards - Sales process best practices |
| Marketing and Leads | 7% | - Lead assignment and routing rules - Campaign and lead tracking - Lead lifecycle and conversion |
| Implementation Strategies | 6% | - Deployment best practices - Post-implementation support - Change management and testing |
| Sales Productivity | 12% | - Activity management and calendar - Sales path and guidance - Lightning Sales tools and automation |
| Sales Cloud Analytics | 5% | - Sales metrics and KPIs - Standard reports and dashboards - Custom report creation |
