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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management & Databases | 15% | - SQL and data querying - Data integrity, security, and governance - Database models and design |
| IT Fundamentals & Concepts | 20% | - Role of IT in business - Information systems types and components - Data, information, and knowledge management |
| IT Security & Risk Management | 15% | - Threats, vulnerabilities, and controls - Security principles: confidentiality, integrity, availability - Risk assessment and mitigation |
| Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - Design, implementation, and maintenance - SDLC phases and models |
| IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - Compliance, policies, and ethics - IT alignment with business goals |
| Networking & Infrastructure | 15% | - Network types, protocols, and architecture - IT infrastructure management - Cloud computing and virtualization |
WGU Information Technology Management QGC1 Sample Questions:
1. What starts systems development life cycle (SDLC)?
A) Stakeholder buy-in
B) Budget approval
C) Business needs
D) Planning
2. How do leaders use organization as a management strategy?
A) By forming ad hoc teams to foster spontaneous collaboration
B) By building teams for efficiency and productivity
C) By encouraging independent work to enhance creativity
D) By creating informal groups to solve problems flexibly
3. What is part of an effective IT ethics policy?
A) Guidelines for responsible technology use and consequences for misuse
B) Standards for security practices without mention of user conduct
C) Password requirements for company-managed systems and mobile access
D) Ethical scenarios for training purposes relevant to IT roles
4. Which enterprise resource planning (ERP) feature benefits small businesses?
A) Minimal IT infrastructure
B) Customizable business modules
C) Simple setup and low cost
D) Offline processing only
5. A company has no central system for tracking past interactions and key contact information for external clients.
Which type of software would solve this problem?
A) Internal file transfer scheduler
B) Customer relationship management
C) Supplier analytics evaluation tool
D) Knowledge repository index system
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: B |
