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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 19% | - Account and contact models for education - Design scalable, maintainable solutions - Security, sharing, and access design |
| Topic 2: Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
| Topic 3: Education Data Architecture (EDA) | 22% | - Relationships, data integrity, extending EDA - EDA data model, standard and custom objects - Data migration and integration considerations |
| Topic 4: Implementation Strategies and Best Practices | 18% | - Configuration vs customization - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Change management and adoption |
| Topic 5: Integration and Data Management | 16% | - External systems and third-party apps - Data quality, deduplication, governance - Integration methods and tools |
| Topic 6: Domain Expertise | 18% | - Education industry processes and needs - Recruitment, admissions, student experience, advancement, alumni relations - Education Cloud capabilities and use cases |
Salesforce Certified Education Cloud Consultant Sample Questions:
Question 1
A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.
A. Use a Salesforce.org community solution.
B. Use third-party apps that are EDA ready.
C. Use third-party apps that are powered by EDA.
D. Use the yaml file from Salesforce.org GitHub.
Question 2
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
A. Case
B. Advising Pools
C. Account
D. Relationships
Question 3
An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school.
Which solution should the consultant recommend?
A. Advisor Link Pathways
B. Einstein Prediction Builder
C. Einstein Next Best Action
D. Tableau Prep Builder
Question 4
A Recruitment office wants to use Pardot and Salesforce with the Education Data Architecture (EDA) to manage campaigns and track prospective students.
Which compatibility consideration should the consultant discuss with the office?
A. The Do Not Contact TDTM record must be disabled.
B. Pardot is incompatible with the Household account model.
C. EDA requires custom automation for lead conversion.
D. Pardot can only create Leads and Contacts.
Question 5
The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges. that are most likely to close.
Which reporting solution should the consultant recommend?
A. Einstein Forecasting
B. Einstein Opportunity Scoring
C. Opportunity Funnel Report
D. Salesforce Maps
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: B |
