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Avaya 3175T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design & Solution Considerations | 25% | - Sizing and capacity planning - Interoperability and prerequisites - Security and network requirements - Trial and deployment options |
| Development & SDK | 20% | - AvayaLive Collaboratory environment - Avaya Breeze Client SDK - Workflow design and Engagement Designer - API usage: Conferencing, Eventing, Data Access |
| Snap-ins & Capabilities | 30% | - Licensing and entitlement models - Media control, ASR/TTS integration - Context Store, Engagement Call Control, WebRTC - Built-in Snap-ins functionality |
| Avaya Breeze Overview & Architecture | 25% | - Engagement Development Platform (EDP) concepts - Core components and deployment models - Integration with Avaya Aura infrastructure - High availability and scaling |
Avaya APDS Avaya Breeze Online Test Sample Questions:
Which Snap-in stores a customer's journey history allowing the customer to make subsequent calls without having to repeat any of the history?
- A. Context Store Snap-in
- B. Smart Caller ID Snap-in
- C. Engagement Assistant Snap-in
- D. Work Assignment Snap-in
Which Avaya Breeze TM Client Software Development Kit (SDK) package provides all the elements to create a multi-channel (voice, video, chat, SMS and email) agent and supervisor experience?
- A. Sharing Services
- B. Customer Interaction Services
- C. Communication Services
- D. Meeting Management Services
Which Avaya Breeze TM Snap-in provides Click-to-Call capabilities from a web page?
- A. WebRTC Snap-in
- B. Real Time Speech Snap-in
- C. Smart Caller ID Inbound Snap-in
- D. Work Assignment Snap-in
Which Snap-ins support Avaya Breeze TM geo-redundancy?
- A. Enragement Assistant and Work Assignment Snap-ins
- B. Context Store and Presence Snap-ins
- C. All Snap-ins
- D. WebRTC and Engagement Designer Snap-ins
Which release of Avaya Aura Session Manager supports applications written using the Avaya Breeze TM Client 3.0 Software Development Kit (SDK) interacting with Avaya Aura?
- A. 6.3 or higher
- B. 7.0.1 or higher
- C. 5.3 or higher
- D. 7.0 or higher
- E. 6.3.1 or higher
